SHI CASHMERE

Fashion for Real Women I 1050 Lexington Avenue, New York, NY 10021 I 212.717.7115

Shipping Methods

Please note that items are not guaranteed in stock due to orders being filled simultaneously. If we are unable to complete your order, you will be notified via email.

Shipping to U.S. Customers

Ground Shipping in the U.S is FREE.

Ground (3-7 Business days): FREE
3 Day Select: $20
2nd Day Air:$25
Next Day (3 pm delivery): $40

All deliveries must be to a street address, not a post office box. You will be contacted by e-mail with a UPS tracking number when your order leaves our store, and can track your package by going to ups.com/tracking.

Shipping to International Customers

International addresses will be subject to international Shipping and rates and will be shipped via DHL/UPS. Return postage is at purchaser’s expense. Please call 212-717-7115 or e-mail hello@shicashmere.com for specific rates.

Returns & Exchanges

Returns

If you are not delighted with your purchase, return the item in its original condition within 14 days for a full refund, less the $10 re-stocking fee..

To receive a refund based on purchase price of the item(s) and in the original form of payment:

1. All merchandise must be returned (postmarked) within 14 days of the original purchase date.
2. The merchandise must be in its original, new condition with all tickets attached.
3. Sale items are returned for store credit only.

A re-stocking charge of $10 is applied to returned merchandise..

Returning your item

We suggest that you insure your package for the full value of the merchandise in order to protect yourself from loss and that you retain a record of the return tracking number for future reference.

You may use the original packaging, however, be sure to black out or cover any additional ship labels that may be on your return package.